General terms and conditions of business
Welcome to Airport Drive Chauffeur & Limousine Service!
These General Terms and Conditions contain the rules and regulations governing the use of the Airport Drive website at https://www.Airport-Drive.de
By accessing this website we will assume that you accept the terms and conditions. Do not continue to use Airport Drive if you do not agree to accept all of the terms and conditions stated on this page.
1. Scope:
These GTC regulate all legal relationships between Airport Drive and its customers. They replace all previous terms and conditions and apply exclusively to these customers. Other terms and conditions are expressly contradicted.
2. Conclusion of contract
The contract is only concluded when Airport Drive sends a confirmation email. There is no obligation to conclude a contract.
3. Booking Inquiries
Airport Drive only accepts booking requests via its own website. The requester must correctly state the full name, the number of passengers and the number, size, weight and type of luggage when making the request. Airport Drive reserves the right to refuse booking requests based on the number of passengers or the size, weight or type of luggage.
4. Reasons for Termination by Airport Drive
Airport Drive is entitled to cancel the order even after confirmation if the number of passengers and/or the number, size, weight or type of luggage is significantly higher than agreed.
This right of termination also applies if child seats become necessary for some of the passengers, but the customer did not notify this when making the booking request.
Likewise, Airport Drive is entitled to cancel the order after confirmation if the passenger and/or their luggage are not all present at the pick-up location more than 15 minutes after the agreed time.
In the case of airport pickups, Airport Drive has the right to cancel after waiting 60 minutes in vain. Flight delays do not change the right to cancel.
Airport Drive is also entitled to cancel the order after confirmation if the passengers and/or luggage pose a risk to the driver, vehicle, traffic or third parties. This right of termination is given in particular in the case of contagious diseases, drunkenness, drug consumption, harmful/aggressive behavior and serious insults of any kind.
In the event of such cancellations due to circumstances that lie within the passenger’s sphere of risk, Airport Drive is entitled to charge the agreed fee as compensation. The customer is entitled to prove a lower damage, then this lower damage will be charged.
These cancellations can be made at any time, i.e. immediately before the start of the journey. Cancellations due to infectious diseases, drunkenness, drug use, harmful/aggressive behavior and serious insults of any kind even during the journey.
5. Cancellation by Customer / Costs
The customer can only cancel hourly bookings (hourly rental) up to 12 hours before pick-up. For one-way transfer 4 hours before pick-up. If the cancellation occurs later, the full agreed fee must be paid as compensation. The customer is entitled to prove that the damage was less.
6. Customer and Passenger Obligations
Customers and passengers are obliged to follow the driver’s instructions while driving and to refrain from any behavior that impairs the safety of the driver, the vehicle or road traffic or the cleanliness of the vehicle. Customers and passengers are also obliged to provide the driver with truthful information about the contents of the luggage so that the driver can assess whether it poses a risk to himself, the vehicle or road traffic.
Customers are obliged to arrange pick-up times, taking into account the usual traffic conditions, in such a way that the destination can be reached without risk for the driver, the vehicle or the road traffic and without exceeding the speed limit. In particular, he has to plan for unexpected traffic jams.
7. Payment
Payment is made by PayPal, cash, credit card or, for verified customers, by invoice. Payments are only accepted in euros.
8. Routes / surcharges for route deviations, stopovers and customer delays
Airport Drive will operate the fastest route based on traffic conditions.
For an extra charge, stopovers and route deviations can also be arranged after the booking has been confirmed. Airport Drive is not obliged to enter into these additional agreements and can reject them without giving reasons.
If Airport Drive does not exercise its right to cancel due to a delay, it is entitled to charge a surcharge of €15.00 for each quarter of an hour or part thereof after the above-mentioned waiting periods have expired.
9. Limitation of Liability / No Liability for Traffic Conditions
Airport Drive is liable for slight negligence in the breach of essential contractual obligations, as well as in the case of intent, gross negligence and damage to life, limb and health. Otherwise liability is excluded.
Statutory warranty rights for defects remain unaffected by this, so the customer has the right to withdraw, to repair/replace delivery and to reduce the price if there are corresponding defects, even if liability is excluded.
In the event of negligent property damage and financial loss, Airport Drive is only liable if a material contractual obligation is violated, but the amount is limited to the damage that was foreseeable and typical for the contract at the time the contract was concluded. Essential contractual obligations are those whose fulfillment characterizes the contract and on which the provider and customer can rely.
Insofar as items are left to the customer, the right to compensation under product liability law remains unaffected by the exclusion of liability.
Airport Drive is not responsible for delays due to traffic conditions.
10. Governing Law / Place of Jurisdiction
The law of the Federal Republic of Germany. If the customer is a consumer residing in another EU country, mandatory consumer protection regulations and mandatory consumer protection judiciary law of the consumer’s country of residence remain applicable. UN sales law is excluded. The courts at the registered office of Airport Drive have local jurisdiction for contracts with merchants.